Two-way guest communication
Guests can receive arrival details, ask questions, and get updates in a channel they already use, while staff keep communication connected to operational context.
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WhatsApp partner
Guest and operations messages where people already reply.
WhatsApp Business Platform supports opted-in customer messaging, message templates, reminders, notifications, customized updates, media, and two-way conversations. For Solvotix customers, WhatsApp is a smart tool when booking events, access details, alarms, service updates, and guest questions should become fast, familiar communication instead of manual follow-up.
Why the match works
Solvotix knows what happened. WhatsApp gives guests and teams a direct channel.
Solvotix connects bookings, rooms, access codes, devices, alarms, cleaning, and guest portal behavior. WhatsApp can turn those events into timely messages that are easy to read, easy to answer, and useful when guests are moving between booking, arrival, stay, and departure.
Templates fit repeatable operations
Approved templates work well for check-in reminders, access instructions, service updates, payment prompts, and other recurring Solvotix workflows.
Built around consent and control
WhatsApp Business messaging is designed for opted-in users and structured business communication, which fits controlled guest messaging better than informal manual chats.
Combined workflow
From building event to guest-ready message.
Solvotix detects the trigger
A booking changes, access becomes ready, a room needs attention, a guest asks for help, or an alert is created.
The message is prepared
Solvotix can apply the right recipient, language, template, room context, access detail, and timing before sending.
WhatsApp handles the conversation
Guests or staff receive a familiar message and can respond when the workflow needs a human answer.
Best-fit use cases
Useful wherever Solvotix events should become immediate guest or staff communication.
WhatsApp is strongest when the message should be short, timely, actionable, and easy to answer.
- Arrival reminders, check-in instructions, and stay updates
- Access codes, smart lock guidance, and digital guest information
- Guest questions, service requests, and follow-up messages
- Operational alerts for staff, owners, or service partners
- Cleaning updates, room readiness, and maintenance coordination
- Replacing long SMS chains with one message and a link to the guest portal
Partner setup
Connect Solvotix events to WhatsApp communication.
Use Solvotix to decide what changed, who needs the message, and which operational context belongs in it. Use WhatsApp when that message should be immediate, conversational, and easy to act on.